Hotel policies

CANCELLATION TERMS AND CONDITIONS

  • No cancellation charge applies prior to 18:00 (local time) on the day of arrival.
  • If cancelled after this or in the event of a no-show at the hotel, the first night is charged.
  • Cancellation policies may vary depending on the rate and dates of your reservation.
  • Some offers for certain arrival dates or rates may have special conditions, and require a deposit or might be not refundable.
  • Reservation for more than 5 days’ stay will be cosidered valid after the payment of deposit amount.

PAYMENT AND BILLING CURRENCY

  • The rates shown include VAT.
  • The rates do not include the city tax: 4% of the net rate.
  • All reservations must be guaranteed with a valid credit card. The credit card will be used for guarantee only and will not be charged before arrival.
  • You can pay your accommodation by credit card or by cash in Euro or in Hungarian Forint. The reference price in Euro booked for your reservation will be invoiced in Hungarian Forint (HUF) at the exchange rate published one day before the registration/arrival.
  • Accepted credit card types: VISA, MASTERCARD

CHECK-IN / CHECK-OUT TIME

  • Check-in time: after 15.00 hour (3 PM) - Check-out time: until 11.00 hour (11 AM)
  • In order to organise better your welcome, we kindly ask you to communicate us your estimated check-in time.
  • If you would prefer a later check-out than shown below please contact the Reception staff. In event of a later check-out without previous permission from the Reception, the Hotel will charge a penalty of € 25 per hour, and after three-hour delay an extra night will be charged.
  • Guests checking out can enjoy our luggage-store service for free, but cannot enjoy any further complimentary offers in the hotel.

CHILD POLICY - EXTRA BED - PET POLICY

CHILD POLICY - EXTRA BED

Age 0-12: free, 12+ age: 40 €/night

  • Children up to the age of 12 stay for free in their parents’ room.
  • Extra bed for adults is 40 €/night.
  • Baby cot or additional bed must be requested in advance to be sure to satisfy your needs. Extra bed can be requested booking all rooms.

PET POLICY

Dogs allowed for 25 €/night

  • The hotel can welcome pets (only adult, well-trained, small or medium-sized dogs) in all rooms. Please contact directly the hotel to reserve a pet-friendly room.
  • The €25 per day extra charge for your pet does not cover the care that dog owner has commonly deal with. Any eventual damage occurred will be charged after the room check. Please be aware to walk the dog on a leash, and do not enter in the breakfast room and the wellness area with your dog.

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